Resources for Retail and Quick-serve Businesses

Whether you need to staff your new shop or learn how best to scale customer experience, we have the resources for retail and quick-serve businesses to help you succeed.

Articles

  • Why the Retail Checkout Experience is More Important Than Ever

    Picture yourself shopping: you walk into a store and browse for a while, pick up a couple of things, make your way to pay — only to find a massive checkout line thanks to a slow POS system. You’re

    October 18, 2019
  • Battling High Staff Turnover? Here’s How to Prevent It

    Improving employee engagement isn’t optional— when it comes to your company’s bottom line, it’s downright essential. When your employees are engaged, your business can benefit from higher cust

    October 4, 2019
  • Visit Nōwn during Toronto’s Startup Open House

    If you’d like to see what a startup looks like in growth mode, now’s your chance.  We’re excited to bring you the opportunity to see Nōwn up-close and personal. We’re joining dozens of Toron

    September 23, 2019
  • Customer Loyalty is Money in your Pocket

    In order to grow your business, you have to develop authentic connections with your customers. Loyalty programs are a great way to interact with your regulars, to make them feel appreciated — and gi

    September 17, 2019
  • Choosing The Gift Card Program That’s Right For Your Business

    You want to get the most out of the holiday season and you’re probably well aware that shopping begins in November, or earlier (gasp!).You know what means? Gift card season is already on it’s way.

    September 12, 2019
  • The Demand for Mobile Order is Real

    Gone are the days when you feel a wave of shame about ordering the overly complicated drink you like, out loud, and in front of a long line full of people who haven’t had coffee yet. Mobile orde

    September 5, 2019

Guides

Resource for quick-serve restaurantsQuick-serve Restaurants
How do you provide an excellent customer experience for every customer who visits your quick-serve restaurant? What is the ROI on customer experience? We have answers for you.

Get the Guide

Resource for coffee shopsCoffee Shops
It’s not just about how great your coffee is. How do you make every customer visit to your coffee shop an excellent experience? What is the ROI on customer experience? We have answers for you.

Get the Guide

Resource for retailRetail
Retailpocalypse? Only if you don’t focus on giving your customers an experience like no other. How do you keep customers coming back? What is the ROI on customer experience? We have answers for you.

Get the Guide

Franchise
It’s not enough to offer great service at one or two locations — what makes a franchise work is consumer trust in consistent customer experiences. We have the resources to help deliver the same level of personalized service no matter which location customers choose.

Get the Guide